Last updated: May 23, 2023
We value your privacy very highly. Please read this Privacy Policy carefully before using the hammerchisel.com.au Website (the “Website”) operated by HAMMER & CHISEL CARPENTRY PTY LTD, a(n) Company formed in Australia (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect and store, where we get this information, and how we use this information
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information
Specific pieces of information
- Name
- Service/Billing Address
- Phone Number
- Email Address
- Service Details
- Commercial information – Products or services purchased, obtained or considered.
How we use this information
- Information submitted by the consumer;
- Tracking pixels.
How we use this information
- Analytics;
- Performing services;
- Processing or fulfilling orders or transactions;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for providing customer service will not be possible.
Internet or other electronic activity – Information regarding your interaction with our website or application
Specific piece of information
Information regarding your interaction with our website or application
Where we get this information
- Information submitted by the consumer;
- Tracking pixels.
How we use this information
- Analytics;
- Performing services;
- Processing or fulfilling orders or transactions;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for providing customer service will not be possible.
We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.
With whom we share your personal information
We share your personal information with the following categories of third parties for the following reasons:
Content management systems
Why your information is shared with the third party
- To manage our interactions with you;
- To process transactions.
Customer management systems
Why your information is shared with the third party
- To manage our interactions with you;
- To process transactions.
Data analytics providers
Why your information is shared with the third party
- To analyze your interactions with us or our website.
Please note that these third parties will store your personal information that has been provided to them.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Destroying the personal information that we no longer need;
- Training our employees;
- Maintaining up-to-date software and safeguards;
- Physically and/or logically separating systems containing personal information from public networks such as the Internet.
Cookies
A cookie is a small piece of data sent from a website or application and stored on your computer or device by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
Children’s Privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics Programs
This Website uses Google Analytics to collect information about you and your behaviours. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information Retention
We retain all of the information that we collect until we no longer need the information to support or contact you
The Rights of Australia Residents
The residents of Australia have the following rights with regard to their personal information:
- The right to access the personal information that we have collected about you;
- The right to request that we amend any of the information that we have collected about you;
- The right to not have to identify yourself or of using a pseudonym in certain circumstances;
- The right to stop receiving unwanted direct marketing;
- The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
Exercising your rights
Residents of Australia may exercise the rights specified above by submitting a consumer request to:
Leighton Campbell
Owner
0423 713 253
https://hammerchisel.com.au/contact-your-local-carpenter/
Cleveland QLD 4163
Australia
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
We will respond to most consumer requests within a reasonable period of time, not exceeding 30 days of receipt of the request. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
Leighton Campbell
Owner
0423 713 253
https://hammerchisel.com.au/contact-your-local-carpenter/
Cleveland QLD 4163
Australia
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us, e.g. suppliers and trade partners. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at .